Open samsung members app. Look at bottom of page, select get help. Now go perform your procedure to get your complaint. Soon as it malfunction, go to get help, send log with your concern. Samsung tech will respond within a few days with some resolve. I will try that. Thanks i will definitely do that so they can see how often this happens! Pigskin Astronaut.
Mine is doing the same. Did you find a solution? What provider do you have? Having the same issue. I just sent support the issue, as mentioned by Comet. WHen I did that, replies to the group came in without any identities. I fixed that but still have the above problem. Hi, Deb. Check your data settings, not your group messaging settings.
Both my wife and I have an issue with receiving MMS files from my daughter. This is a real conundrum. I have a note 8. They never download. When Im on my cell carrier network, the files will download.
Please check to see whether the data is enough to send MMS messages. Thank you and have a great day! I could have changed a setting without realizing what it would effect…I am not a TECH kinda girl lmao. We are sorry to hear that you have issues with MMS messages. Please try out the fixes in this article and see whether it works for you.
I have the same problem. I dont know what i have changed. Did you work it out as this article does not help? Thanks Sue. I am having the same problem. My carrier is thru Verizon. Been a problem for several months now. None of the above fixes my problem. Hi Rhonda! Do you have signal and can you use your device to make calls and texts? Your email address will not be published. Why can't I open attachments. Won't download attachments. Shows downloading but never downloads.
View the answer I have this problem too Subscribed to new answers. Is this a good question? Yes No. Voted Undo. Score 8. When pictures are being sent to me it don't download on WiFi on my Zte phone. Alternatively contact them about your problem. It may not be your phone. Chosen Solution. Hi, Try turning on your data connection. Was this answer helpful? Score 7. For me it's a basic picture. Hi chamil01 , You only say 'For me it's a basic picture' Help us to try and help you. More information will be helpful What app are you using to get the picture onto the phone, email, Messages MMS another app perhaps.
0コメント